Premium Customer Support Solutions

Aegis Customer Support Services Private Limited provides world-class support solutions combined with our powerful Lotus Support 365 platform to deliver exceptional customer experiences.

Why Choose Aegis CSS?

We deliver comprehensive support solutions tailored to your business needs

24/7 Support

Round-the-clock customer support services across multiple channels.

Enterprise Security

Robust security protocols to protect your customer data.

Performance Analytics

Comprehensive reporting and analytics to optimize your support operations.

Global Reach

Multilingual support teams serving customers worldwide.

Custom Solutions

Tailored support solutions designed for your specific requirements.

Cloud Platform

Access your support infrastructure from anywhere with our secure cloud platform.

About Aegis Customer Support Services

Founded with a vision to redefine customer support, Aegis CSS has grown to become a trusted partner for businesses across industries. Our mission is to deliver exceptional customer experiences through innovative solutions and dedicated service.

With our headquarters in India and a global workforce, we combine local expertise with international standards to serve clients worldwide.

  • 10+ years of industry experience
  • 500+ trained support professionals
  • ISO 27001 certified for information security
  • 98% customer satisfaction rate
  • 24/7/365 support operations
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Aegis CSS Team

Our Services

Comprehensive support solutions designed to enhance your customer experience

Call Center Services

Professional inbound and outbound call center services with multilingual support.

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Email & Chat Support

Efficient email and live chat support with rapid response times.

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Technical Support

Expert technical support for your products and services.

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Social Media Management

Professional management of your social media customer interactions.

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Lotus Support 365 Platform

Our proprietary Lotus Support 365 platform integrates all your customer support channels into one powerful solution, providing seamless management and superior customer experiences.

Key features include omnichannel support, AI-powered chatbots, advanced analytics, and complete CRM integration - all accessible 365 days a year.

  • Unified customer support dashboard
  • AI-driven ticket routing
  • Real-time performance analytics
  • Secure cloud-based infrastructure
  • Customizable workflows
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Lotus Support 365 Platform

Client Testimonials

Hear from businesses that trust Aegis CSS and Lotus Support 365

Partnering with Aegis CSS and implementing their Lotus Support 365 platform transformed our customer support operations. Our resolution times improved by 40% and customer satisfaction scores reached record highs.
Sarah Johnson
Rajesh Mehta

COO, TechSolutions India

Ready to Elevate Your Customer Support?

Discover how Aegis Customer Support Services and Lotus Support 365 can transform your customer experience.

Get Started Today

Contact Us

Get in touch with our team to discuss your support needs

Our Offices

Headquarters

123 Business Park, Sector 44
Gurugram, Haryana 122003

Phone

+919598079841

Email

info@aegiscustomersupport.com

support@aegiscustomersupport.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST